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You've successfully changed your password. Please allow a few minutes before trying again
Answer your security question
For your protection, please answer your security question. This way, we can verify it's really you.
Confirm your phone number
To get a one time passcode, first confirm your registered phone number
Confirm your phone number
To get a one time passcode, first confirm your registered phone number
Confirm your email address
To get a one time passcode, first confirm your registered email address
How would you like to verify your identity?
Type in your one time passcode
Type in your one time passcode
Type in your one time passcode
Authenticating on
Authentication
Authentication with
Use the PingID app to get a one-time passcode and enter it here to authenicate.
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Error
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You're not registered for two-step verification
All users are required to enroll for two-step verification to reset your password and access to certain off network collaboration tools.
Note: First-time enrollment Two-Step Verification must be completed while you are connected to a WBA network
You have not enrolled in Two-Step Verification and/or Security Questions. In order to access your application, you must enroll.
Please change your Password
Update Security Question
You're all set!
You've successfully changed your security question. You can now continue to your application
Maximum limit reached
My Verification Methods
Two-Step Verification offers added protection to help keep your account information secure even if someone gains access to your password. Please add a verification method.
Add a Verification Method
Enter the email address
Please enter the email address you wish to authenticate with.
Type in your one time passcode
We sent your one time passcode to
A new one time passcode has been resent
Enter the phone number
To get a one time passcode, enter the phone number
By continuing, you confirm that you authorized to use this phone number and agree to receive text messages. Carrier fees may apply.
Registration process for biometric authentication
Please follow the below steps for your FIDO Security Key Registration.
Step 1: Click the link to register your Security Key
Register your Security Key
Step 2: New browser window will Open Ping Identity Dashboard for the Enrollment.
Step 3: Click on the Add button placed right on top.
Step 4: Under other authentication methods Select Security Key.
Step 5: You will be prompted to plug in the Security Key.
Step 6: Once the Security Key is plugged tap the key to register your Security Key with PingOne.
Step 7: On successful pairing the Security Key will be added to the list of enrollment methods.
Step 8: Once pairing is completed you may close the browser window and go back to original browser window(MyPassport).
You're all set!
Verification has been saved.
Are you sure you want to delete?
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Verification has been deleted.
You're all set!
You've successfully added a new verification method.
PingID Mobile Application :
For the best experience, Install PingID and scan the QR code to pair your mobile device. You can also enter the pairing code manually when required.
Pairing Code:
Note: Pairing code is valid only for 48 hours. If the pairing code is not used within 48 hours, a new one will need to be generated.
Authentication
Authentication with iPhone X
Use the PingID app to get a one-time passcode and enter it here to authenicate.